Internal quality assurance in higher education institutions

By introducing mechanisms for continuous internal quality monitoring, self-assessment, and internal audits, an educational institution ensures thorough preparedness for external evaluation and strengthens the transparency of its operations. Internal quality assurance also supports the rational and effective use of available material and technical resources, faculty capacity, and governance resources. This system encourages institutional staff to analyze their performance, apply innovative approaches, exchange experience, and engage in continuous learning, thereby fostering their professional development.

Participants in internal quality assurance and their roles

Participants in internal quality assurance are classified into two categories:

Internal stakeholders

External stakeholders

Internal stakeholders

Leadership

Faculty members

Research scholars

Students

Internal quality assurance unit

External stakeholders

Employers

Parents or legal representatives

Relevant ministries and agencies

Alumni

The public and civil society institutions

Higher education institutions

International organizations and donors

Mass media

In the internal quality assurance process within educational institutions, the roles of internal and external stakeholders are of critical importance. While internal stakeholders contribute to the effective organization of the educational process, external stakeholders support the development of the educational institution by setting expectations for education quality, providing assistance, and offering advice.

Procedure for internal quality assessment in an educational institution

Following the internal assessment, the educational institution submits the resulting report to the Agency in both electronic and paper form within the following timeframes:

At least one month before the start of specialized state accreditation

At least two months before the start of comprehensive state accreditation

Internal assessment is conducted in the academic year in which comprehensive state accreditation is carried out. In doing so, the assessment covers an analysis of the educational institution’s activities over the preceding two years, as well as the academic year in which state accreditation is conducted.

Objectives of Internal Assessment

Ensuring the continuous improvement of education quality.

Strengthening accountability and responsibility for quality assurance.

Identifying priorities for enhancing the quality of education services.

Preparing the educational institution (or program) for external evaluation.

Establishing an internal system that promotes a culture of accountability and quality assurance.

Internal Assessment Report

The internal assessment report includes:

General information about the educational institution.

A systematic analysis of the quality of education services under each assessment area and criterion, including identified directions for improvement.

An action plan to address the identified shortcomings.

Supporting and evidentiary documentation.

The Agency reviews the internal assessment report and uses it during the external evaluation process.

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